Frequently Asked Questions

Everything you need to know about working with us

We are a source manufacturer with 20 years of experience, located in Lanxi, Zhejiang Province. We have our own R&D team, production workshops and complete quality inspection system. Video calls and factory on-site visits are welcome at any time.

Our production base covers an area of 2000 square meters, equipped with 40 fully automatic production lines. The average monthly output can reach 1 billion pieces, which guarantees on-time delivery for bulk orders.

Yes. We have passed on-site certification issued by Intertek. You may contact our sales manager to obtain the latest certification documents.

Yes, we offer one-stop customized services including logo silk printing, package customization and product structure modification. Please send your design drafts in AI or PDF format.

The MOQ for standard items is 10,000 retail units. For new clients for initial cooperation, we accept small trial orders to help you test the local market.

In-stock samples can be shipped within 3 days; customized samples normally take 7 days. The sample fee will be fully refunded once your subsequent bulk order meets the required volume.

Our products comply with mainstream international standards. We currently hold certificates such as ISO9001 to guarantee smooth customs clearance in your target market.

We implement a strict 4-step quality inspection process:
Incoming raw material inspection
Mid-production spot checks
Full inspection before packaging
Final random sampling inspection before shipment

We highly recommend payment via Alibaba Trade Assurance orders. We also accept T/T (Telegraphic Transfer), L/C (Letter of Credit) and Western Union. The standard term is 30% advance deposit, with the remaining 70% balance payable against a copy of the Bill of Lading.

After deposit confirmation and sample approval, regular orders take 15 to 30 days. The exact timeline depends on order quantity and production schedule.

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